Why does psychological safety matter?
- Teams that feel empowered to share their perspectives with each other, especially when their opinions differ from the rest of the group.
- These teams are more likely to take initiative and consider the full picture of each situation. This in turn enables the team to innovate and find effective solutions.
- Psychological safety is also critical to a team's ability to give and receive candid, respectful feedback.
- Google's research on characteristics of high-performing teams identified psychological safety as their top indicator of the performance of a team.
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Psychological safety in the workplace
Dr. Amy Edmondson (who coined the term psychological safety), defines it as, "a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes."
This is a critical factor for high-performing teams.
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Psychological safety
In 2012, Google found that psychological safety was the most important to making a team succeed, not the smartest teams or the ones who socialized outside the office. Psychological safety is a shared belief that the team is safe for interpersonal risk-taking
How to measure psychological safety
One way to measure psychological safety in your organization is through employee surveys. Consider asking questions that measure employees' perceptions of psychological safety both at work and within their team.
When reviewing your results, focus your data analysis at ...
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