In 2012, Google found that psychological safety was the most important to making a team succeed, not the smartest teams or the ones who socialized outside the office. Psychological safety is a shared belief that the team is safe for interpersonal risk-taking. The team will not embarrass, reject or punish someone for speaking up.
Remote-first teams embrace values of trust and transparency out of necessity. Trust and transparency make people feel respected, valued, and safe to voice dissenting opinions. Teammates can read of people challenging ideas and presenting new viewpoints and having their perspective acknowledged. It gives them the confidence to do the same.
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Teams that operate with psychological safety consistently deliver creative breakthroughs and report high levels of interpersonal trust.
Psychological safety is that sense of confidence that their team will not embarrass, reject or punish them for speaking up
Psychological safety is a "shared belief, held by members of a team, that a group is a safe place for taking risks. It is a sense of confidence that the team will not embarrass, reject, or punish someone for speaking up.โ(Amy Edmondson, 1999)
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Research indicates that successful teams foster โpsychological safetyโ. This is a culture characterized by interpersonal trust and mutual respect, where people are comfortable being themselves.
Teams with psychological safety are more creative. Theyโre more trusting. Theyโre m...
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