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How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
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Similar ideas to How do you carry out a stakeholder analysis?
Too much focus on data and analyses can detract from the broader context or the impact of your decisions. Relying only on data may indicate the best course of action for the bottom line, but it may not be the best decision for the team or relevant stakeholders.
For the best results, put together a group of employees who are not only capable of working together, but who enjoy working together, too.
A brainstorming session is far more effective when the participants are familiar with each other.
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