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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Assemble a team of people who really know each other
For the best results, put together a group of employees who are not only capable of working together, but who enjoy working together, too.
A brainstorming session is far more effective when the participants are familiar with each other.
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MORE IDEAS ON THIS
Work alone—together
Give people time to think by themselves prior to the brainstorm, so everyone has a chance to take his or her thought process in a unique direction.
A potential consequence of brainstorming is convergent thinking: the tendency for individuals’ ideas to become increasingly similar over...
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A brief overview of brainstorming
The brainstorming process was popularized in the 1950s by Alex Osborn, an advertising executive at Barton, Batton, Durstine, & Osborn (BBDO).
Frustrated by his employees’ inability to come up with good campaign ideas on their own, Osborn started to experiment with different collabo...
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Principles of brainstorming
- Generate as many ideas as possible. For the purposes of this exercise, quantity is more important than quality.
- Don’t judge any ideas until the session is over. People will hold back if they think they may be judged negatively.
- Encourage people to think outsi...
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Differentiate between feasible and original
It’s important to clearly define the goals of your brainstorming session. Because as a brainstorming session goes on, the ideas tend to get less feasible and more original.
So if you’re looking for something that falls in line with what you’re already doing, you can keep your session...
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Other curated ideas on this topic:
Create a group that consciously decides to spot biases for each other
- Groups that have a confirmatory style of thought enable one another to not learn and preserve identity
- Instead, create a group that has an exploratory style of thought
- The goal of the group is to create a more accurate mental model of the world
Instead of vs. Try to
Instead of : Caring too much what other people think of you
Try to : Realize that you can't control them. How they think, move and react to certain things. It is just waste of your energy.
It is better to: Look upon yourself, when you...
Create a people-first culture
- Empower Employees to Be Leaders in Their Roles. The face of leadership is changing. It's less about the person at the front of the room who knows the most dictating to the group, and more about collaboration between individuals adding to a solution or idea.
- ...
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