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The invisible boundaries that divide our world

The majority of managers who conduct business internationally have little understanding of how culture is impacting their work. This is especially true as more and more of us communicate daily with people in other countries over virtual media.

When you live extensively in a foreign country, you pick up a lot of contextual cues that help you understand the culture of the people living there, and you decode communication and adapt accordingly. But when you exchange emails with an international counterpart in a country you haven’t spent time in, it is much easier to miss the cultural subtleties impacting the communication.

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MORE IDEAS ON THIS

Persuading: principles-first vs applications-first

Persuading: principles-first vs applications-first

There are two types of reasoning we can use to persuade:

  • Principles-first (or deductive) reasoning derives conclusions or facts from general principles or concepts. People from principles-first cultures generally want to understand the why behind their boss’...

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91 reads

Evaluating: direct negative feedback vs indirect negative feedback

Evaluating: direct negative feedback vs indirect negative feedback

Erin Meyer’s Evaluating scale offers insights into how to give effective performance appraisals and negative feedback in different parts of the world. The spectrum goes from “direct negative feedback” to “indirect negative feedback”.

With direct negative feedback, the feedback is deliv...

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93 reads

ERIN MEYER

“The way we are conditioned to see the world in our own culture seems so completely obvious and commonplace that it is difficult to image that another culture might do things differently. It is only when you start to identify what is typical in your culture but different from others, that you...

ERIN MEYER

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720 reads

ERIN MEYER

“When interacting with someone from another culture, try to watch more, listen more, and speak less.”

ERIN MEYER

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152 reads

When having an open mind is not enough

It is common, to work across cultures for decades and travel frequently for business while remaining unaware and uninformed about how culture impacts you. Millions of people work in global settings while viewing everything from their own cultural perspectives and assuming that al...

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145 reads

ERIN MEYER

“Leaders have always needed to understand human nature and personality differences to be successful in business--that's nothing new. What's new is the requirement for twenty-first century leaders to be prepared to understand a wider, richer array of work styles than ever before and to be able...

ERIN MEYER

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221 reads

How we understand each other

Cultural patterns of behavior and belief frequently impact our perceptions (what we see), cognitions (what we think), and actions (what we do).

Many of the cultural differences—varying attitudes concerning when best to speak or stay qu...

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160 reads

Communicating: low-context vs high-context

  • In cultures where low-context communication styles are prevalent, people assume a low level of shared context — few shared reference points and comparatively little implicit knowledge linking speaker and listener. In low-context countries like the United States and the Neth...

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98 reads

How to provide feedback

  • When providing an evaluation, be explicit and low-context with both positive and negative feedback. Don't launch into the negative until you’ve also explicitly stated something that you appreciate about the person or the situation. The positive comments should be honest and stated in a deta...

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79 reads

Eight scales that map the world's cultures

Eight scales that map the world's cultures

Each of the eight scales represents one key area that managers must be aware of, showing how cultures vary along a spectrum from one extreme to its opposite. The eight scales are:

  • Communicating: low-context vs. high-context
  • Evaluating: direc...

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142 reads

CURATED FROM

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emmm

Aspiring creative writer. I like spicy food and good people.

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