Good leaders know that there is nothing intrinsically wrong with conflict.
Dealing with conflict lies at the heart of managing any business. As a result, confrontation—facing issues about which there is disagreement—can be avoided only at the manager’s peril. The issue can be put off, it can be allowed to fester for a long time, it can be smoothed over or swept under some rug. But it is not going to disappear.
Conflicts must be resolved if the organization is to go forward. Constructive confrontation accelerates problem-solving.
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Military strategy for the corporate world
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