Let them see you sweat
At the moment that you're in a position to make a decision that may be unpopular to the people you're working with you may think that it's wiser to not show any vulnerability, however, not showing vulnerability makes it easier for them to vilify you and your decision.
You need to make people see that you're working with them on a cognitive level AND on an emotional level. By admitting that that was a difficult decision to make, you become human again.
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People make impossible decisions every day, even ones that someone -- somewhere -- will hate, regardless. There is not always an obvious answer but decisions still need to get made. With all the swirling anxiety and frustration in the air these days, it’s easy to become a target of convenience for a whole lot of rage.
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The idea is part of this collection:
Learn more about communication with this collection
How to handle and learn from mistakes
The benefits of psychological safety in a workplace
The importance of empathy and active listening
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