How to Lead When Everyone’s Mad at You
Curated from: greatergood.berkeley.edu
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Let them see you sweat
At the moment that you're in a position to make a decision that may be unpopular to the people you're working with you may think that it's wiser to not show any vulnerability, however, not showing vulnerability makes it easier for them to vilify you and your decision.
You need to make people see that you're working with them on a cognitive level AND on an emotional level. By admitting that that was a difficult decision to make, you become human again.
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Protect your sanity
Regardless of what your decision will be some people will still blame you -- even for the things that you can't control. In order to protect your sanity, you need to distance yourself from conflict, even just a little, every day.
This could mean writing in a journal and meditating but for others, it could be praying and eating too much. It's really up to you how you'll do it as long as you set boundaries with total transparency.
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Train for conflict in advance
It's difficult to think under stress and we aren't designed to do it. It's best to be prepared for situations like this.
You need to develop muscle memory that you can use without having to think of it. To do so, try having to role-play conversations with someone you trust that they'll take you seriously when you do this exercise.
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IDEAS CURATED BY
CURATOR'S NOTE
People make impossible decisions every day, even ones that someone -- somewhere -- will hate, regardless. There is not always an obvious answer but decisions still need to get made. With all the swirling anxiety and frustration in the air these days, it’s easy to become a target of convenience for a whole lot of rage.
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Francisco W.'s ideas are part of this journey:
Learn more about communication with this collection
How to handle and learn from mistakes
The benefits of psychological safety in a workplace
The importance of empathy and active listening
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