Learn more about communication with this collection
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"Speaking is one person reaching out, and listening is another person accepting and taking hold. Together, they form communication, and this is the basis of all human relationships."
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Active listening is the key to empathy and relationship building but the authors explain that by actively listening — we:
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Reflective listening is concerned with how you process what you've heard. All four components of active listening are put into work towards creating reflective responses.
The main principles of active listening are:
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There are only two communication states: actively listening, and not really listening. Active listening requires us to understand, interpret, and evaluate what we're being told.
Our attention should be on the speaker and when we get the urge to say something, we stop this u...
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Understanding more about the common barriers to active listening – and how to best overcome these – are the biggest lessons you'll learn from this book.
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“We’re all in it together,” said Keanu in one of his interviews.
All are one and equal, to be respected. It means that whether you have fame, money or success, you are still human and that means you can always help another person out.
One way to make your relationship more equal and interdependent is to make sure there is a healthy communication channel between the two of you.
Good communication rules to keep in mind include actively listening while the other is speaking, no interrupting, and listening first without mak...
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