The essence of empowerment

At its core, empowerment is about giving employees control over how they carry out their roles.

• It's not uncommon for businesses to require employees to complete processes that have been developed exclusively by their managers. When that’s the culture, that is not an environment of empowerment.
• When companies empower employees, there’s suddenly a fresh voice in refining systems and optimizing outcomes, and the focus of management moves from overseeing tasks to defining goals and staying focused on results.