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How to handle and learn from mistakes
The benefits of psychological safety in a workplace
The importance of empathy and active listening
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Emotional contagion in the workplace
The degree to which leaders can manage their own stress and feelings, and the reason why emotional self-awareness and mindfulness are so important in times of crisis, is because leaders become emotional contagions, inflicting positive or negative feelings on others.
And, although sometimes leaders may want to induce some stress into a situation to insert new energy and momentum, most of the time it’s better to engage people in positive pursuits to retain a higher level of creativity, productiveness, and engagement.
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147 reads
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Management by wandering
What makes management by wandering around so successful is the ability to make a genuine link between a task or job and a larger overarching purpose.
Although not as spontaneous as walking around, video calls and chats, when kept to relatively small sizes, can still develop the connect...
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198 reads
Psychological safety
It means an absence of interpersonal fear. When psychological safety is present, people are able to speak up with work-relevant content.
For many people during the pandemic, the explicitness of the physical lack of safety has been experienced as a shared ...
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364 reads
Building trust and confidence
Even though face-to-face interactions allow for a level of intimacy and understanding that may be lost online, with video formats you can still pick up cues and detect whether someone’s in some period of mild distress.
Leaping into task orientation too quickly may ...
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211 reads
With tools like Zoom, communications have become more explicit and structured; leaders must ask direct questions about what’s working and what isn’t.
AMY EDMONDSON, PROFESSOR, HARVARD BUSINESS SCHOOL
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198 reads
A shared sense of purpose
A shared vision or shared sense of purpose is the strongest predictor of organizational-leadership effectiveness, engagement, organizational citizenship, and even product innovation.
This is a time for leaders to try to invoke or provoke a degree of reflection, spendin...
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143 reads
We can’t be positively infectious with others unless we’re feeling inspired and sustained ourselves first. That’s what leaders managing high-stress positions need to do to take care of themselves and to then involve and take care of others.
RICHARD BOYATZIS, PROFESSOR, CASE WESTERN RESERVE UNIVERSITY
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161 reads
The need for genuineness
As a leader in this point in time, you don’t want to be faking your emotions. There is an enormous need for genuineness and transparency. And that means some leaders might have to actually train themselves to be caring, curious, and positive, which is hard to do when you’re in a ...
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140 reads
CURATED FROM
Psychological safety, emotional intelligence, and leadership in a time of flux
mckinsey.com
8 ideas
·1.56K reads
CURATED BY
Working with people is hard enough, being a boos is not enough. Being a leader is what we should strive for.
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Emotional Contagion in the Workplace
- Leaders tend to spread emotions in a powerful, widespread manner at the workplace, with negative emotional contagion being more contagious and also common.
- One needs to be aware of the toxic and mentally draining nature of certain coworkers and avoid contact with them.
- If ...
Emotional Intelligence in your professional life
IQ is usually what we think determines success. But Goleman’s research led him to believe that EQ, emotional intelligence, is just as, if not more important, to find happiness.
For example, in the world of business and careers, students with higher levels of empathy seem to get bett...
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