Mirroring
The quickest way to establish rapport is to repeat the last one to three words your counterpart just said.
This will make them feel safe enough to reveal themselves. It will also slow the conversation down and give you more time to think.
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A lot of problems would disappear if we talked to each other more than talking about each other.
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The Mirroring Technique
A “mirror” is when you repeat the last three words (or the critical one to three words) of what someone has just said.
Mirroring is the art of insinuating similarity, which facilitates bonding. By repeating back what people say, you trigger this mirroring ...
Using emotional intelligence in negotiations
- Repeat the last 1-3 words your counterpart just said back to them - makes your counterpart feel safe enough.
- Practice tactical empathy. Demonstrate to your counterpart that you see the nuances of their emotions.
- Get to a “no.” Being pushed for “yes” makes...
The KeyWords
- Tactical Empathy: Involves understanding the emotions of the counterpart and using that understanding to your advantage.
- Mirroring: This technique involves repeating the last three words (or the criti...
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