deepstash

Beta

5 Tactics to Win a Negotiation, According to an FBI Agent

Using emotional intelligence in negotiations

  • Repeat the last 1-3 words your counterpart just said back to them - makes your counterpart feel safe enough.
  • Practice tactical empathy. Demonstrate to your counterpart that you see the nuances of their emotions.
  • Get to a “no.” Being pushed for “yes” makes people defensive; they fear a trap. 
  • The moment you’ve convinced someone that you understand their dreams and feelings is the moment a negotiation breakthrough can happen.
  • Create the illusion of control. The secret to gaining the upper hand in a negotiation is to give the other side the illusion of control. 

74 SAVES


This is a professional note extracted from an online article.

Read more efficiently

Save what inspires you

Remember anything

IDEA EXTRACTED FROM:

5 Tactics to Win a Negotiation, According to an FBI Agent

5 Tactics to Win a Negotiation, According to an FBI Agent

http://time.com/4326364/negotiation-tactics/

time.com

1

Key Idea

Using emotional intelligence in negotiations

  • Repeat the last 1-3 words your counterpart just said back to them - makes your counterpart feel safe enough.
  • Practice tactical empathy. Demonstrate to your counterpart that you see the nuances of their emotions.
  • Get to a “no.” Being pushed for “yes” makes people defensive; they fear a trap. 
  • The moment you’ve convinced someone that you understand their dreams and feelings is the moment a negotiation breakthrough can happen.
  • Create the illusion of control. The secret to gaining the upper hand in a negotiation is to give the other side the illusion of control. 

EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

FBI's 5-Step Negotiation Strategy
  1. Active Listening: Just defending your proposal puts you at odds with your counterpart. Listening "without judging" and ensuring the other knows you're doing so lets you under...
Types of Negotiators
  • Integrative negotiators: create value between negotiating counterparts.
  • Distributive negotiators: maximize their claim to value in the negotiation at hand.
  • Cr...
Police Negotiation Techniques

They aim to reconcile a counterpart’s problems with the need to maintain the peace for society at large.

Using active-listening techniques, maintaining an open-minded approach, and building rapport to influence one’s counterpart are some of the skills used to resolve conflict and this skills can also be used on other kinds of negotiation.

7 Essential Crisis Negotiation Skills Of a NYPD Negotiator
  • Communication: Opening communication avenues to your counterpart signals you are ready to listen and builds rapport between you.
  • Patience: Allowing your counterpart to air concerns and not jumping to conclusions or rushing towards a resolution also builds rapport.
  • Active Listening: An affective skill that helps to maintain an open dialogue and build trust between counterparts also doubling as information gathering.
  • Respect: Makes your counterpart feel understood and that their concerns are being heard and addressed.
  • Calm: its display helps the counterpart feel there is an alternative way to taking harsh measures.
  • Self-Awareness: It's establishing a relationship with the counterpart while keeping communications strategic and purposeful.
  • Adaptability: Is to adapt and respond to changing circumstances in a way that further negotiation goals.
5 Steps for Effective Crisis Negotiation
  • Prepare for crisis: Good crisis-management plans predict and set mechanisms to deal with and minimize the effects of disputes.
  • Establish ground...
Characteristics of Crisis Negotiation
  • High stakes, including communication towards conflict resolution.
  • Unpredictable.
  • Heightened negative emotions, often leading to conflict escalation.
  • Multiple parties and teams are involved.