Learn more about communication with this collection
How to beat procrastination
How to enhance your creative thinking
How to create a smooth transition in a new endeavor
Don't try to force your opinion on your opponent.
In negotiations, the more the other person likes you, the more they are willing to be flexible. A win-win situation produces the best results.
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MORE IDEAS ON THIS
Emotions can derail communication. When people get upset at one another, they stop thinking rationally.
Emotions are not an obstacle to successful negotiations. They are a means. Good negotiators know how to identify emotions and influence them.
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Summarise and reaffirm how your counterpart feels and what they want.
It should be done based on the feelings and passions driving them that they are blind to.
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The quickest way to establish rapport is to repeat the last one to three words your counterpart just said.
This will make them feel safe enough to reveal themselves. It will also slow the conversation down and give you more time to think.
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Every yes is a concession or can feel like it.
However, allowing the person opportunities to say no gives some form of control and put them at ease.
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Before you decide to get your point across, hear the other side out first.
Demonstrate that you are trying to understand their feelings using phrases like "It sounds like you're afraid of..." or "It looks like you're concerned about..."
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CURATED FROM
A lot of problems would disappear if we talked to each other more than talking about each other.
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We are all in competition, even if we prefer to discount it. Our achievements are only evident relative to others. You swam further, dance better, or got more Facebook Likes.
We should recognize that there is competition going on. People interview to win jobs. And the best...
You can influence people and circumstances, but you can't force things to go your way:
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