When To Gather Feedback - Deepstash

When To Gather Feedback

  • During Customer Onboarding
  • During the offboarding process, when customers decide to churn.
  • Inside the app, while the customer is using the product.
  • A quarterly check-in.

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karlabro

Maintenance engineer

The idea is part of this collection:

Ultimate Guide to Reducing Churn

Learn more about business with this collection

How to analyze churn data and make data-driven decisions

The importance of customer feedback

How to improve customer experience

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