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How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Research says that when we try to do something we do not like, our brain experiences a pain. We natually try to put the task off to soothe the brain. This is procrastination. However, research also shows that, not long after you start doing the task the neuro-discomfort disappears. It seems that we just need to get over the initial hurdle.
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Learning is not linear. The concepts you understand one day may not make sense the next. However, if you persist, you will find that your knowledge base will take a surprising leap foreward. While learning create lively visual metophors or build stories to memorise information. This helps your br...
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Focused mode of thinking is when you concentrate intently on something, like solving a math problem. While, diffused mode of thinking is a more relaxed kind of thinking. It is when you zoom out of the problem and see new connections, new patterns, and the bigger perspective. At any given point in...
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Chunking is the mental leap that helps you unite bits of information together. With practice, the bits of information, or the chunks, become bigger and more efficient.
There is also the concept of "over-learning" that is quite detrimental. This happens when you practice a single method for ...
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IDEAS CURATED BY
Learning How to Learn: Powerful mental tools to help you master tough subjects is an interesting course offered on Coursera. The instructors, Barb Oakley and Terry Sejnowski have put together a series of videos and reading material that are concise yet full of information. There are interview videos with experts with multiple backgrounds that are insightful. Here are some of my take aways from the course.
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Other curated ideas on this topic:
We all face procrastination and it is not about bad time management but lack of emotional understanding.
Whenever we decided to do work suddenly we face mood swings and surprisingly that mood swings have a reason to provoke.
Things that don't have immediate results, our brain speculat...
We all know that sleep improves our well-being, and lack of sleep is harmful. Yet, we don't sleep enough. Common reasons are poor sleep, work, stress, and young children. Another reason is "bedtime procrastination" - when we put off going to bed because we think other things are ...
Procrastination is one habit that most of us have. We tend to delay finishing a task or a project not because we are lazy but because we have negative emotions surrounding the task - boredom, anxiety, depression, and more.
It is a chronic cycle that rewards our present sel...
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