Certain things may become “sticky” on our whiteboards because of generalization. We can make generalizations about the behavior and intentions of others (“She never supports me”) or regarding ourselves (“I will never amount to anything”). An incident where you made a mistake becomes “I always get this stuff wrong—I’m such an idiot!” It’s not the incident itself that takes center stage on your whiteboard: it’s the generalization you derived from it. The oversimplified packaging allows it to remain in working memory with minimal effort: it’s short, it’s clear, and it probably isn’t accurate.
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