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Techniques for building trust
- Speak and act with integrity.
- Get to know people and allow them to get to know you.
- Encourage others to share their ideas and/or concerns in product decisions.
- Be supportive and offer help whenever appropriate.
- Strengthen your product management expertise
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The product company partners with multiple teams, serve customers and end-users. As a result, disagreements are inevitable in a product manager's daily interactions.
We can train ourselves to be better listeners:
The FBI's Crisis Negotiation Unit developed this method to change someone else's behaviour.
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