How to deal with difficult stakeholders as a product manager - Deepstash

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How to deal with difficult stakeholders as a product manager

How to deal with difficult stakeholders as a product manager

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Effective collaboration is essential

The product company partners with multiple teams, serve customers and end-users. As a result, disagreements are inevitable in a product manager's daily interactions.

Effective collaboration can't take place if we don't deal with the conflicts that arise. However, kn...

The FBI's Crisis Negotiation Unit developed this method to change someone else's behaviour.

  1. Active listening: It's important to really listen to the person you're in conflict with.
  2. Empathy: Try to understand the other person's perspective and n...

We can train ourselves to be better listeners:

  • Be fully present and listen with attention.
  • Keep an open mind and try not to judge.
  • Listen for what is being said, emotions that are present, and expressed needs.

  • Speak and act with integrity.
  • Get to know people and allow them to get to know you.
  • Encourage others to share their ideas and/or concerns in product decisions.
  • Be supportive and offer help whenever appropriate.
  • Strengthen your product management expertise 

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