Learn more about business with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Creating a competitive edge
Small businesses should focus on technologies that can provide an automated clearing house (ACH), real-time payments, commercial cards, and so on.
Digital payables and receivables are likely to be permanent, and companies that accelerate adoption are likely to have a competitive advantage.
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Supporting small businesses
A survey from Wells Fargo shows that 74% of consumers are willing to spend more to shop at small businesses. Reasons include better customer service, finding unique items, and supporting their communities.
However, businesses need to be equipped to support that demand, sinc...
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Spending a large amount of time with someone literally causes you to pick up their habits. Choose your friends wisely.
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Other curated ideas on this topic:
Characteristics Of Digital Leadership
- Recognising that digital is not always about scale of flashy projects, it’s about transforming people and ways of working
- Developing digital skills across the organization, not just within a separate department
- Instead of a digital strategy, integrating digital processes and ...
Always Looking In A Mirror
A small percentage of people are excessively focused on real or imagined flaws related to their looks, and look in the mirror quite often. The people find mirrors a force that controls, imprisons and paralyses them.
Even if we don’t fall under that bracket, constantly seeing ourselves in t...
Embracing a mobile-first mindset
Mobile devices are interconnected with our work and lives. Many industries expect that some portion of work will be done on the phone, yet many of our mobile app experiences still lag far behind our expectations.
One reason is that some companies who build software don't take a mobile-firs...
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