Get customers to share their experiences - Deepstash

Get customers to share their experiences

When customers talk about their experiences, it is more authentic than other advertising.

At the heart of remarkable customer experiences is the WISER model:

  • W - witty. It is about being clever, refusing to be boring and using language to your advantage.
  • I - immersive. Ensuring that the entire customer journey is consistent and fluid.
  • S - shareable. It is about intentionally finding places in your experience where people will want to share.
  • E- extraordinary. It is about being better than ordinary.

39

271 reads

CURATED FROM

IDEAS CURATED BY

erbrigh

Surveyor for building control

Many companies experience the leaky bucket phenomenon. They spend all their energy acquiring new customers but neglect them as soon as the deal is done. Investing in your customer experience can be your best marketing and sales strategy.

β€œ

The idea is part of this collection:

The Startup Masterclass

Learn more about business with this collection

How to start a successful business

How to build a strong team

How to market your business

Related collections

Similar ideas to Get customers to share their experiences

Customers Will Always Share Their Experiences With Others

Customers Will Always Share Their Experiences With Others

The natural thing that happens when we experience something is to share it with others. It is exactly the same with customers. Deliver an excellent service to a customer and they would rave about it to others, treat them badly and they won’t hesitate to spread the news.

The questio...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

β€”

100+ Learning Journeys

β€”

Access to 200,000+ ideas

β€”

Access to the mobile app

β€”

Unlimited idea saving

β€”

β€”

Unlimited history

β€”

β€”

Unlimited listening to ideas

β€”

β€”

Downloading & offline access

β€”

β€”

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates