86% of buyers are willing to pay more for a great customer experience.
The reason is simple - it comes down to how the customer wants to feel using your products & services and engaging with your brand. Brands that don’t treat their customers well will lose their customers.
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Built a CRM Tool. Company Founder. Consultant for Customer Service & Customer Experience
Customer Experience is not a myth. A lot of facts prove its importance is building and growing a profitable and successful company. Here are some stats to help you make better business decisions for 2022!
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The natural thing that happens when we experience something is to share it with others. It is exactly the same with customers. Deliver an excellent service to a customer and they would rave about it to others, treat them badly and they won’t hesitate to spread the news.
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It ensures that the needs and wants of your customer remain front and center as you develop products and services and make plans to bring those ideas to life.
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