It didn’t take long for huge numbers of workers to figure out how much they liked remote work and all the elements that come with it. But in 2020, changes to work set-ups felt reactive to the pandemic, and it was hard for employees to know which shifts would stick.
A year on, it doesn’t matter what was supposed to be temporary. Workers are now living in a world with different workweek structures, asynchronous communication and permanent remote work – and now that they’ve sampled more flexibility, it’s unlikely employers can revoke the changes the pandemic has put in motion.
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