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To preserve relationships in the office, we all need to be tactful when communicating how we really feel about a colleague or project.
At best, this simply results in people choosing their words carefully, so the message stays relevant and helpful to the task at hand. But at worst, we can get passive-aggressive and bury hostility and frustration under corporate phrases that give us plausible deniability.
MORE IDEAS FROM THE SAME ARTICLE
“‘As I mentioned,’ or ‘per my last email,’ or ‘like I said,’ are all passive-aggressive variations of asserting yourself, correcting someone on a communication they missed or anchoring your reply on previous information.
These are passive-aggressive qualifiers in which the hostile tone contradicts their meaning.
When someone loops in your boss in an email thread, it can be a passive-aggressive way to convey that they don’t trust you.
Using phrases like “A lot of us think” can be an inflammatory way to hide your views behind the vague opinion of many others.
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