Feedback With Context - Deepstash
Managing Remotely

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Managing Remotely

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Feedback With Context

Save yourself a headache by making sure everyone knows exactly the kind of feedback you’re looking for.

When giving design feedback: make sure you’re addressing the right issues. If a designer made their needs clear when asking for feedback, stick to those. If they did not, double-check with them and ask for clarification.

When asking for feedback: be explicit about the state of your design, and share what you need and what you don’t

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Celebrate the good

In case we didn’t drive the point home enough when we told you to be considerate, it’s essential that you also praise all the good you see. We’re not talking about the old and tired ‘shit sandwich’ technique here. We’re talking about a real, honest, lets-celebrate-good-design attitude.  

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65 reads

Great feedback can come from anyone

Designs often have a lot of stakeholders. You could be a design manager who needs to review some work in progress or even a developer who needs to communicate the technical implications of a design proposal.

When giving design feedback: every member of the team brings a un...

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67 reads

Take your time with feedback, don’t improvise

One of the advantages of working asynchronously is you don’t have to give feedback immediately. This won’t be the case always, but whenever possible take a bit of extra time with feedback.

When giving design feedback: Use the time as an opportunity to separate yourself from...

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72 reads

Constructive design feedback

Learn how to put your thoughts into words and make sure your feedback is getting the love it needs by communicating effectively and constructively.

Let’s go through the dos and don’ts of written communications in general.

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225 reads

Ask, don’t assume

Asking good questions and actively listening to the answers to those questions are two key skills for giving great design feedback.

When giving design feedback: you’ll be tempted to comment on the current state of things, sometimes missing important information about an ele...

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76 reads

Letters are boring

When you’re trying to express yourself using just letters and symbols, it’s easy to miss oral or visual communication nuances. But there are a few ways you can fill that void. At Sketch, we use a frankly staggering array of custom Emojis. But you can also use animated GIFs, links to YouTube video...

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165 reads

Make yourself clear

In addition to being direct, it’s always a good idea to be explicit. Even if you think a word will do, don’t assume your reader will have all the context you have. In this scenario, being a little verbose is sometimes a feature, not a bug.

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106 reads

It’s a small, but diverse world

Something we’ve learned when working with people from all over the world is that, sooner or later, you’ll find yourself in a situation where you’ll be completely misunderstood due to cultural differences.

You’ll say “oh, that’s an interesting idea!” because you think an idea is… we...

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101 reads

Be direct, but kind

While honesty and clarity are essential when giving feedback, as a rule, it’s better to flatter than offend. Being constructive and considerate with your criticism doesn’t just improve your product — it improves relationships within your team.

Sometimes, the kindest thing you can do is to b...

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122 reads

Provide Context In Any Communication

While shared cultural knowledge can help speed things up when everyone understands the context, internationally compliant communication can be more challenging. Pay attention to subtle (and not so subtle) differences between cultures when it comes to the meaning of words.

If you want to kee...

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94 reads

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Feedback is vitally important to evaluate how well you're doing and to identify areas for improvement. Faster feedback is always better.

  • Share work publicly: Even if it feels scary, sharing your work is essential for improvement.
  • Be very specific:

Dealing with the truth

  • When you have a choice between telling the truth or protecting someone’s feelings, it’s better to go with the truth, in a respectful way.
  • Default to blaming yourself and what you control rather than looking for outside excuses. 
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