Explore the World's Best Ideas
Join today and uncover 100+ curated journeys from 50+ topics. Unlock access to our mobile app with extensive features.
Identify Revenue Opportunities From Customer Services
It’s a great goal to keep your customers happy. But there’s more you can get our of customer services - repeat sales and referrals. Build these goals into your plans so you can drive business growth in your customer services.
1
6 reads
MORE IDEAS ON THIS
Prioritise Customer Satisfaction
If you’re going to retain any customer you’re going to need to satisfy your customers. Make it priority from the first contact they have with your brand, both online and offline. Track and measure it too, so you can keep your levels within excellence
1
4 reads
Equip Your Teams With Training
A lot of customer service issues are attributed to lack of training. Don’t lose customers or staff due to lack of training. Give your staff the knowledge and skills they need to drive your customer services into profitability. See it as a revenue center more than a cost center.
1
4 reads
Share The Vision With Your Teams
If the vision is not shared, your team may have a different view or interpretation of your customer service goals. Discuss with your teams so that everyone is on the same page and can work towards your established vision and goals too.
1
4 reads
Start With A Vision
Without a vision you will end up anywhere. A strong and clear vision must drive your customer services so that it can translate into tangible business goals such as increase in customer acquisition, customer satisfaction and customer retentions
1
5 reads
CURATED FROM
IDEAS CURATED BY
Built a CRM Tool. Company Founder. Consultant for Customer Service & Customer Experience
Customer services can be a key driver of your business growth. Here are a few things you can consider to help you grow your customer base in 2022 and beyond!
“
Other curated ideas on this topic:
Why do customer pain points matter?
Customer pain points lower the performance of products and services in the market.
Customers feel more comfortable spending their money on a company they can trust. 92% of customers are more likely to buy a product after reading a trusted review.
Pain points can be d...
Retargeting
When a current customer can't seem to pull the trigger on a subsequent purchase, perhaps they need a little nudge. You're doubtless aware of how many people do some window shopping on your website then leave without buying. You can convert these visits into repeat sales by launching a retargeting...
How to grow your personal brand
- Seek the help of a mentor. Working with a mentor can help you set specific goals in your personal and business life. You can tap into your mentor’s broad range of knowledge and insight, and receive honest feedback and input.
- Join a mastermind group...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates