Overcoming Sales Rejection: Listen To the Customer - Deepstash
Overcoming Sales Rejection: Listen To the Customer

Overcoming Sales Rejection: Listen To the Customer

Your first reaction when you hear an objection may be to jump right in and respond immediately. Resist this temptation.

 Instead:

  • Take the time to listen to the objection fully
  • Don't react defensively
  • Train yourself to ignore any negative emotions you may be feeling
  • Stay focused on what the buyer is saying and the business problem you’re helping to solve
  • Listen with the intent of fully understanding the buyer's concerns without bias or anticipation
  • Allow your body language and verbal confirmations to communicate to the buyer that you're listening intently.

576

2.17K reads

CURATED FROM

IDEAS CURATED BY

jacmoyer

Arts administrator

Turning a No Into a Yes

The idea is part of this collection:

How to Sell Anything

Learn more about marketingandsales with this collection

Effective communication

Persuasion techniques

Closing a sale

Related collections

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates