The use of several metrics rather than a single one will help you to understand the tradeoffs between different kinds of errors and experiences.
Consider metrics including feedback from user surveys, quantities that track overall system performance and short- and long-term product health (e.g., click-through rate and customer lifetime value, respectively), and false positive and false negative rates sliced across different subgroups.
Ensure that your metrics are appropriate for the context and goals of your system.
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