ROSALYNN CARTER

People want to work with people they like. Why wouldn’t you? We spend huge chunks of our hours at work, so you don’t want it to be a death march. Humour (smart delivered) is a great way to win friends and influence people. You need to be funny, but not judgemental (that’s not good for team buildi...

Some people experience awkward moments, but it doesn't necessarily impact their relationships too much.

However, for other people, awkwardness can be a way of life where they miss important social cues. This creates painful misunderstandings that lead to social exclusion.

Many people go in with a pre-recorded message in their heads. They know the point they want to make and assume they know the intent of the other party. They’ve already played it out in their minds.

Other people argue on the defense. There’s something about...