Learn more about personaldevelopment with this collection
How to create customer-centric strategies
The importance of empathy in customer success
The impact of customer success on business growth
Step 1: Look For Emotional Patterns
We often let our emotions run through unexamined, but that robs us of valuable insight. Focus on the feeling and the context they appear so you can work towards getting rid of unhelpful patterns.
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Step 2: Identify The Feeling’s Source
The emotion you are feeling today is rooted in the past, in a story that repeats itself because the original feeling has never been dealt with.
The person you think is causing all this pain is just the catalyst for you to uncover your emotional triggers, so you can move pas...
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Step 4: Bring In The New
Focus on getting rid of the unnecessary and harmful, so you can make way for the new beliefs and ideas about yourself, not based on the past, but on the future you are creating.
If you want results you must do this continuously, so you don’t accumulate so much unconsciously...
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Step 3: Feel That Old Pain
We tend to avoid thinking of painful things. But if you stay with the feeling, the feeling eventually dissipates.
Allow yourself to feel what's associated with past experiences to make the pain and the behaviors it causes go away, leaving only the memories.
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What is emotional acceptance?
Often we have an uncomforable feeling, such as sadness, fear or shame, our first reaction is to reject that feeling.
We may tell ourselves that feeling is a bad feeling that we do not want to have. Then we may do something to try to get rid of the feeling, such as trying to push it awa...
Cultivating awareness
By noticing what's happening with gentle curiosity, we start to work constructively with the events of our lives.
Gently bringing our minds back to the present can help us let go of these unhelpful interpretations and see situations for what they are, rather than getting p...
Tune in to your thoughts
Developing self-compassion is developing insight so you can see yourself, instead of be yourself.
Many of us have become used to avoiding uncomfortable emotions. The first step towards self-compassion is becoming aware of our inner world - what tr...
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