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Top 7 TED Talks On Customer Success

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How to create customer-centric strategies

The importance of empathy in customer success

The impact of customer success on business growth

Top 7 TED Talks On Customer Success

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Wait before reacting

Wait before reacting

You’re not in a normal frame of mind when you’re angry. Your anger won’t make you want to resolve a problem; it’ll just make you want to lash out at somebody. 

When you've calmed down, ask yourself if the issue is something that really needs to be addressed or if you just overreacted. If after 24 hours, the thing that bothered is still on your mind, speak or act constructively to remedy the situation.

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Life’s ups and downs

Life’s ups and downs

They aren’t optional but your ability to be happy throughout is. 

Positive people know that life is not only about positive stuff. They are just mentally prepared to embrace challenges and confront difficulties.

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Take responsibility

Take responsibility

Don't walk around feeling sad, angry, and mistreated because you think that fate should treat you differently. It's a damaging way to think.

You and you alone are responsible for your happiness. If the world hurls misfortune at you one day, find a way to divert it or turn it into som...

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Self Awareness

 Being self-aware simply means that you’re able to recognize and label your feelings.

For example, when children learn to speak, they usually need to be given the vocabulary first, so if your son is angry because you’re not letting him have candy before dinner, he’ll know...

Tips To Better Ask For Help

Tips To Better Ask For Help

  1. Demonstrate that you've tried to help yourself. Briefly explain what you've tried independently so they know you've tried to solve your problem for yourself before.
  2. Demonstrate that you've acted on the person's advice previously so they won’t be weary you might be wasti...

The Flavors of Anger

  • Impatience. We become impatient when we have a specific timeline in mind for something that others disregard
  • Passive-aggressive communication. When we want to make someone feel bad but want to appear good at the same time. Like sarcasm - an insult dr...

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