- Demonstrate that you've tried to help yourself.Briefly explain what you've tried independently so they know you've tried to solve your problem for yourself before.
- Demonstrate that you've acted on the person's advice previously so they won’t be weary you might be wasting their time and not following through.
- Consider the timing of your requestand asked them when they are free to help so you’re not inconveniencing others.
- Use the "Foot in the Door" or "The Door in the Face." In the former a small request that gets the person into "yes" mode is followed by a larger request, while in the latter a large request is denied and followed by a smaller request, which seems more reasonable due to the earlier unreasonable request.
- Don't make someone guess what you want, be precise.
- Make your requests using multiple channels in customer-service situations. If you don't succeed at first, hang up and try again with a different representative, or switch to a different customer-service channel.
- Offer or give more help than you ask for to make people more receptive to your requests.
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