Measuring Employee Engagement: The Wrong Way
The first step to improving employee engagement is measuring it. But using a cumbersome tool like an annual employee engagement survey isn’t the answer. By the time the results of these formal, large-scale surveys have been collected and analyzed, it’s months after the fact, far too late to address the issues they reveal.
Employees notice when they provide feedback and no action is taken, which only compounds the effects of disengagement.
"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.”- John Maxwell
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