<p>We come into conversations with our own agendas and low attention spans, and that can be a dangerous combination.</p><p>When you’re doing the talking, though, it’s frustrating if you’re not being heard. </p>

We're bad at listening

<ul><li>Get your face out of your phone and focus your attention.</li><li>Be willing to receive information.</li><li>Be willing to engage in the conversation and to listen with the intent to understand.</li><li>Be willing to stay the course and not let your mind wander.</li><li>Bring the conversation to a close with takeaways and next steps.</li><li>Respect the existence of emotions and their roles and be aware of the body language also.</li><li>Keep your ego out of the conversation.</li></ul>

Being present in conversations

<ul><li>Listening is the basis for growth and advancement. You can’t advance your skills and knowledge without understanding others.</li><li>Listening is also important because we all want love and respect; we want to spend time with people who listen.</li></ul>

What happens when you listen

Listening is hard. We come into conversations with our own agendas and low attention spans, and that can be a dangerous combination. When you're doing the talking, though, it's frustrating if you're not being heard. You can build better relationships and get ahead in business if you learn how to actively listen, says Cash Nickerson, author of The Samurai Listener .

What happens when you listen

You're a bad listener: Here's how to remember what people say

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