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We come into conversations with our own agendas and low attention spans, and that can be a dangerous combination.
When you’re doing the talking, though, it’s frustrating if you’re not being heard.
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Don’t jump to advanced listening techniques if you have poor listening skills as you’re very likely to get overwhelmed.
Start by just opening your ears, closing your mouth and looking the ...
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Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.
If you ev...
Really listen to what someone else is trying to say.
We need information that is disconfirming, not confirming.
Ask more questions than you give answers.
When you ask questions, you create a safe space for other people to give you an unvarnished truth.