1. Be a good listener

You can’t remember everything, but at least remember people’s names. Repeating their names during the conversation is a good memory reinforcement. Also, listen with interest, pay attention, engage and be empathetic.

Don’t: check your cell phone or ...

It means paying attention to what the other person is saying and not interrupting. It also means asking questions to show that you're interested in what they have to say.

Here are some tips for being a good listener:

• Make eye contact with the person you're talkin...

Pay attention to what people say. Listen to understand and focus on the speaker instead of thinking ahead to your reply.