Ten Human Skills for the Future of Work
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Being aware of how your behavior affects others is at the heart of emotional intelligence.
This means building self-awareness, self-management, social awareness, and relationship management.
Consider the following principles:
In order to get into problem-solving mode, you need to understand the true problem at hand, identify challenges in the way, resist simple solutions, identify constraints and pathways to feasibility, and, above all, make sure you’re open to experimentation.
Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation.
Giving people the benefit of the doubt and leading with curiosity are also powerful tools.
They are not required just for the sales team. You need to be clear about what you want and what you’re willing to let go of to get it.
A great leader will understand that it’s not enough to build a culture, it needs to be protected and maintained.
A great leader also needs to make difficult decisions and hold everyone, including themselves, accountable.
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Specific vocational skills are essential - coders should be able to code, salespeople should be able to sell. But, we also need soft skills. By only focusing on the seemingly essential skills...
Organizations know how to measure vocational skills. They know how to measure typing skills for example. However, they are less able to measure passion or commitment.
Organizations hire and fire based on vocational skill output. But, getting rid of a negative thinker or a bully is much more difficult. An employee that demoralizes an entire team is hampering productivity.
If you've got the vocational skills, you're of little help without the human skills. The soft skills, or rather real skills, can't replace vocational skills, but amplify the things you've already been measuring.
For instance, a team member with all the traditional vocational skills is the baseline. Add to that perceptive, charismatic, driven, focused, goal-setting, inspiring, motivated, deep listener, and you have a team member that will benefit the organization in exponential ways.
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It is the ability to manage our own emotions and react to the emotions of others.
People who exhibit emotional intelligence have the less obvious skills necessary to get ahead in life,...
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The speed of technological and cultural development is requiring us to embrace types of thinking besides the rational, logical style of analysis that tends to be emphasized in our society.
It is the capacity to be flexible, to embrace ambiguity, contradiction, and unconventional mindsets.
It is the ability to abandon our 'marriage' to our beliefs and assumptions, opening ourselves to new paradigms.
Elastic thinking is the way to cutting edge innovation, future visions, science fiction gems, and other great new ideas.
Our tendency to explore and learn has always created something new in the world.
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