"Thanks For (Your) Understanding
Resist the tendency to over-apologise. This doesnt make you sound sorry at all. Instead, it makes you sound like everything's centred on you and your feelings
Instead of saying sorry about everyhting, try thanking someone the other person for their understanding. This shifts the focus from you onto what the other person is experiencing.
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Jack of all people-related trades, master of none. Majored in Psychology, Customer Service Assoc for a few Years, HR Officer for 4, Manager and ESL Teacher for over 11 yrs now, an artist since birth.
Because we tend to say the wrong things sometimes
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