Reflect back on what you’ve heard - Deepstash
Managing Energy

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Managing Energy

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Reflect back on what you’ve heard

The best listeners aren’t just statues absorbing information — they also know what to say and when to say it.  

  • Posing clarifying or open-ended questions says to the other person you’re paying attention and encourages them to elaborate. It can also help them gain new insights and explore avenues they haven’t previously thought of. 
  • Summarize. Periodically paraphrasing the other person’s message can help make them feel seen and heard and build trust.
  • Listen without judgment. This means being accepting of their beliefs, values, and experiences, even when they’re different from your own. 

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Put away your phone (and other distractions)

  • If you really want to be an active, empathic listener, you need to put away your devices and be fully present.
  • When we multitask, our attention is divided between multiple streams of information — and we’re not great at taking it all in. 

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Let nonverbal cues speak for you, too

Nonverbal communication — the ways we express thoughts or messages without speech, like our facial expressions, body movement, posture, eye contact or touch — can be just as powerful as what we say out loud.

That’s because our facial expressions reflect our...

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Active listening is a learnable skill

Active listening is a learnable skill

Research shows that active listening — putting your full focus on your conversational partner to truly understand their message — can help us anticipate problems, resolve conflicts, expand our knowledge and build trust. 

And like any skill, active listening can be practiced...

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Nonverbal communication: the basics

  • Make eye contact. Looking someone in the eye while they’re speaking indicates that you’re interested and invites them to continue sharing. Experts recommend using the 50/70 rule: Try to maintain eye contact 50 percent of the time when speaking, and 70 percent of the time whe...

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harzaa

I like movies and books. I eat the pizza crust. Coffee addict.

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