Ideas from books, articles & podcasts.
Research shows that active listening — putting your full focus on your conversational partner to truly understand their message — can help us anticipate problems, resolve conflicts, expand our knowledge and build trust.
And like any skill, active listening can be practiced...
The best listeners aren’t just statues absorbing information — they also know what to say and when to say it.
Nonverbal communication — the ways we express thoughts or messages without speech, like our facial expressions, body movement, posture, eye contact or touch — can be just as powerful as what we say out loud.
That’s because our facial expressions reflect our...
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