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Research shows that active listening — putting your full focus on your conversational partner to truly understand their message — can help us anticipate problems, resolve conflicts, expand our knowledge and build trust.
And like any skill, active listening can be practiced and cultivated.
The best listeners aren’t just statues absorbing information — they also know what to say and when to say it.
Nonverbal communication — the ways we express thoughts or messages without speech, like our facial expressions, body movement, posture, eye contact or touch — can be just as powerful as what we say out loud.
That’s because our facial expressions reflect our internal states — and this is a vital social skill that we begin developing from an early age.
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