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Improving the Group Decision-Making Process
- Involve all employees.
- Keep it anonymous. If employees feel that their responses can identify them, they are more likely to withhold their true opinions due to fear of retribution.
- Beware of non-proven techniques. Some methods of conducting group decision-making create barriers to effective, efficient, and objective decisions.
- Share collective responsibility for the outcome. All members should feel accountable for the decision and its outcome.
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Group Decision-Making
When managed correctly, group decision-making—an inherently inclusive process—is one of the most successful ways to make effective decisions. It can help:
- Generate buy-in from stakeholders by involving them from the beginning
- Build consensus by inclusively consider...
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Decision-Engineering Process
- Frame the decision. Framing a decision sets the overall context. To do this effectively, leaders should critically examine the overall issue they face.
- Generating alternatives. Once leaders have framed the problem and understood the context, they sho...
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The Delphi Technique
The Delphi Technique is similar to NGT but instead of in-person discussion, it relies on questionnaires to gather information and insights from a group of anonymous individuals.
The questionnaires are delivered in rounds and the questions in each round are determined by...
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The Nominal Group Technique
The Nominal Group Technique (NGT) relies on a moderator who records ideas produced during a group or individual brainstorming session. Group members discuss their ideas with the moderator, who compiles a list of all the ideas.
Participants or a panel of decision-makers ...
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Disadvantages of Group Decision-Making
If managed incorrectly, group decision-making can result in poor business outcomes. A flawed group decision-making facilitation process might:
- Trivialize or replace high-priority tasks with lower priority tasks, resulting in collective procrastination
- ...
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155 reads
The RAPID Framework
- Bain and Company’s RAPID Decision-Making Model can help organizations make better decisions when multiple stakeholders are involved. RAPID clarifies decision accountability.
- Each letter in the word RAPID signifies a group member’s role during the decision-making proc...
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The Ideal Decision-Making Process
- Free discussion: all viewpoints and different aspects of an issue are openly debated and where everyone has a chance to speak or express their opinions.
- Reaching a clear decision. The terms of the decision should be...
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