Qhen employees work in a psychologically safe environment, the discretionary effort can improve up to 24%.

e belief that the environment is safe for interpersonal risk-taking. It is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.

There is a tolerance for mistakes

Employees are open about the mistakes they made instead of avoiding them or, worse yet, covering mistakes up. 

Micro-moments of learning occur regularly

Leaders model curiosity by sharing their ignorance on a to...

A psychologically safe work environment encourages team members to speak up with ideas, concerns, or recent failures instead of choosing to remain silent.

Are these failures discussed? Do employees feel comfortable talking about what went wrong with their manager and team? Does your team take the time to reflect upon these situations through sprint retros or post-incident reviews? Does your team explore ways to overcome these mistakes in the futur...

Employees voice radical business and technical ideas. They’re willing to take interpersonal risks by speaking up in meetings, voicing their concerns, and never settling without asking “why.”