Content Operations

Content operations is the combined foundation of people, process, and technology that allows an organization to effectively and efficiently maintain its content lifecycle from start to finish. This framework spans the strategy, creation, publishing, distribution, and management of content.

Content operations focus on three elements:

• People: who is performing a task and what their roles and responsibilities are.
• Process: what functions are needed to complete a project successfully.
• Technology: what tools help build out a content operations system.