The best managers don’t avoid or bulldoze over conflicts, as doing so is harmful to cooperation. They understand people will have to keep working together in the future and that constructive and fair solutions are the ideal.

Always consider if a problematic employee still adds real value to the organization. Sometimes they subtract more than they add, and liabilities should be let go. 

Get perspective on a difficult employee from someone whose judgment you trust. It isn't a sign of weakness, but of sensible judgment.

Human Resources is especially helpful, so make a point of establishing close working relationships with them and also with those you feel are especial...