Redesign team goals together

Once you have de-escalated emotions, you can channel their frustration toward more constructive outcomes.

• Helping your team redirect their frustration toward a battle that benefits others can help spark creativity around what changes to make.
• Design goals that involve striving for success instead of doing a task to avoid failure can increase their stamina and grit.
• Consider the quality of your team's goals. Are the goals within reach or so unreasonable that they will likely give up?