When you are faced with potential discipline issues, take time togather information about the situation, decide what you're going to do, and act. Discipline issues often get worse and rarely go away by themselves, bringing conflict to the team.
Use these rules-of-thumb to decide if you need to take action
. If the answer to any is yes, then you need to arrange a time to speak to the employee in private:
- Does the issue affect the quality of the employee's deliverable to the client?
- Does the issue adversely impact the cohesiveness of the team?
- Does the issue unnecessarily undermine the interests of other individuals in the team?