Rule #2: Shut Up & Listen! - Deepstash
Rule #2: Shut Up & Listen!

Rule #2: Shut Up & Listen!

Art by: Iryna Korshak for Netguru

Shut up and listen - it might just be the kindest thing you can do. When it comes to helping other people, especially in business, let them talk. 

Everybody has a point. From their perspective the world looks a certain way. Try to consider that, get to know them as people, and offer to help them figure it out as a fellow human being.

This applies to CS, sales, dating - you name it. Listening to people and doing what you can to make them feel heard is a skill (search it here on DeepStash!), which means we can all get better at it with a little effort. 

6

9 reads

CURATED FROM

IDEAS CURATED BY

mikemintz

I tell stories.

Customers are human beings. When we make every effort to give them the most value we can success is sure to follow.

Similar ideas to Rule #2: Shut Up & Listen!

Kiss Up Or Shut Up

Kiss Up Or Shut Up

Clinical psychologist Al Bernstein recommends you kiss up to them or at least keep your mouth shut until you can get out of there.

There’s this concept called “narcissistic injury.” Pointing out a narcissist isn’t all they think they are can be like pulling the pin on a grenade. A g...

2. Listen

Improved listening leads to better understanding of ideas. As a leader, we must focus on listening intently and comprehending as much as we can understand in order to better guide and identify the spaces that needs focusing. 

Remember: Your team knows you and your company the best, therefor...

Talk less and listen more.

Talk less and listen more.

A 5-to-1 ratio is about right: You should listen to others five minutes for every one minute that you speak. Wealthy people are good communicators because they are good listeners. They understand that you can learn and educate yourself only by listening to what other people have to say.

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates