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Brooklyn Z.
@bro_kzz610
Listening
Listening is not hearing to respond. It’s hearing to understand. Effective listening helps you understand the other’s perspective and underlying feelings. It helps you hear what’s not said.
The ideal balance is to listen 60 percent and speak 40 percent of the time.
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Valentina Y.
@val_yy28
How to Control Your Emotions During a Difficult Conversation
Emotions During a Difficult Conversation
It’s hard not to get worked up emotionally when you’re in a tense conversation: a disagreement can feel like a threat.
But if your body goes into “fight or flight” mode, ...
Breathe
When you start noticing yourself getting tense, try to focus on breathing (on feeling the air coming in and out of your lungs).
This will take your attention off the physical signs of panic and keep you centered.
Focus on your body
Sitting still when you’re having a difficult conversation can make the emotions build up rather than dissipate.
Standing up and walking around helps to activate the thinking part of your brain.
Kali
@kalic664
How to Master the Art of Listening
Listening requires mental work
Mistakes we make in conversations
- Evaluate: We judge what someone is saying and agree or disagree.
- Probe: We ask questions from our own frame of reference.
- Advise: We give counsel, advice, and solutions to problems.
- Interpret: We analyze others' motives and behaviors based on our own experiences.
What makes a great listener
- Asking great questions;
- Playing attention to the nonverbal communication;
- Forgoing taking detailed notes to pay better attention;
- Listening with the intent to understand, not the intent to respond;
- Making people feel heard;
- Following up on what matters.
Addison I.
@addison_ii548
How to Become a Master Communicator by Following This One Rule
Be the last to speak
This way, you'll be able to hear your team’s true thoughts, which you can to use to inform the opinion you yourself deliver at the end of the conversation.
As a leader, if you speak f...
Shut down outside distractions
A key part of being a good listener is showing the speaker that he or she has your undivided attention. Close your laptop and put away your phone.
This gives those speakers the confidence to express themselves fully without feeling that they’re imposing on your time.
Mind your body language
7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.
When you’re listening, then, be aware of what your body language is saying to the speaker. Unfold your arms and be open to what this person has to say.
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