Listening is not hearing to respond. It’s hearing to understand. Effective listening helps you understand the other’s perspective and underlying feelings. It helps you hear what’s not said.
The ideal balance is to listen 60 percent and speak 40 percent of the time.
Executive Summary It's hard not to get worked up emotionally when you're in a tense conversation. After all, a disagreement can feel like a threat. Your heart rate and breathing rate spike, your muscles tighten, the blood in your body moves away from your organs, and you're likely to feel uncomfortable.
Listening is the unsung hero of communication. We love to praise great orators and recite lines from famous speeches, and rightly so. Words are powerful. But listening can be equally so.If you improve your listening skills, you'll probably never win an award for it or make it into...
We mistake listening as easy because it looks passive and instinctive, but in reality it’s hard work. Really listening (and not just appearing to listen) re...
Opinions expressed by Entrepreneur contributors are their own. If you're ever speaking with strangers at a networking event and want to identify the most successful person in the group, don't look to the "biggest" talker. Reason: The ability to keep quiet and listen to what others have to say is a common and critical trait of the most successful people out there.
This way, you'll be able to hear your team’s true thoughts, which you can to use to inform the opinion you yourself deliver at the end of the conversation.
7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.
When you’re listening, then, be aware of what your body language is saying to the speaker. Unfold your arms and be open to what this person has to say.