Consensus-based problem-solving groups

When organisations need to solve a problem, they may create a task force or advisory committee to develop a consensus around new ideas, such as procedures, policies, products or services.

However, research shows that consensus-based problem-solving groups often kill innovative ideas. These groups are prone to groupthink - quick agreement around status quo solutions with little deliberation.

Yet, there are exceptions. Not all consensus-based problem-solving groups engage in groupthink.