The promise of disruption is much restrained by terms set by tech companies themselves. Companies increasingly try to prevent the ability to use and build upon existing technologies in ways that the original company does not approve of.
However, tech is never the first or last mover of change. It is just one of the forces within a complex social world. To design better technology means to take it out of the centre.
Technology that responds to people's needs sees users as more than just passive recipients will be best able to harness its power.
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There's a wave of innovation led by users and networks, not tech companies.
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